he workplace of the future will be marked by unprecedentedly advanced technologies, as well as a focus on incorporating artificial intelligence to drive higher levels of production with fewer resources. Employers and education stakeholders, noting the reality of this trend, are turning a reflective eye toward current students and questioning whether they will be workforce ready in the years to come.

This has become a significant concern for higher education executives, who find their business models could be disrupted as they fail to meet workforce demands. A 2018 Gallup-Northeastern University survey shows that of 3,297 U.S. citizens interviewed, only 22% with a bachelor’s degree said their education left them “well” or “very well prepared” to use AI in their jobs.

Still, there are those who say automation is not as drastic as many predict. Researchers Melanie Arntzi, Terry Gregoryi and Ulrich Zierahn reported in their study of 21 Organisation for Economic Co-operation and Development countries that only about 9% of jobs are automatable. 

The evolving job market

When it comes to the future of the workforce there are largely two stances on what will happen: On one side, many predict that vast swaths of jobs will be obsolete as automation replaces the need for manned labor Others, however, claim this stance is a bit over-hyped, as the effects of automation will manifest slowly and realistically the number of jobs that will be affected will be much smaller than predicted.

At a 2018 Committee for Economic Development of The Conference Board panel briefing on the Higher Education Act, Scott Pulsipher, president of Western Governors University, said the model of how universities operates needs to be turned on its head. 

“We’re now in an information age powered by the Internet, and we are going to need to make that change a lot quicker than we did before. said Pulsipher. “The credit hour that emerged in that past is not the only measure of learning anymore that’s going to be needed for the workforce.”

However, another panel participant, Chris Gabrielli, the board chair of the Massachusetts Department of Higher Education and a former employee of an AI tech company, explained the effects of automation are overhyped.

“I don’t believe the numbers on the pace at which jobs are going to change. In fact, I think McKinsey [research firm] had to recently revise its numbers downward, Gabrielli said.

"But, he said, while things will change more slowly, that is “not to say we don’t need to make skills and credentials and opportunities available throughout life.”

What Gabrielli finds is that ultimately the skills debate — whether there's a focus on only hard technical ones or soft communication skills — is a bit of a wash. For instance, a 2016 survey by ACT, which interviewed 371 workforce supervisors and 2,252 college teachers and administrators found that respondents did not think career readiness is linked to academic achievement. The characteristics most valued in employees, according to their responses, are qualities like “sustaining effort,” “acting honestly” and “keeping an open mind,” along with skills like oral communication and critical thinking.