Manage User
- How to add a new User ?
- 1. Click on Add under Manage User menu.
2. Select the type of user as Application Administrator and fill in the required fields.
3. NOTE that the CSV security level for the new user should be selected carefully, to avoid the unauthorized downloading of the institution data base.
- How to View User details ?
- 1. Click on View under Manage User menu.
2. View all the users which you have added with their information.
3. 3. If you want to Edit the user details, click on Edit
- How to Assign Agents to Application Administrators ?
- If you want to assign the agents of specific region/country to individual application administrator so that they can deal with the all the agents and their applications from that specific region then follow the following steps:
1. Click on View under Manage User menu.
2. View all the users which you have added with their information.
3. Click on Assign Agents and select the agents which you want to assign to the application administrator. Use the country filter to search the agents in specific region and accordingly you can assign the agents to individual application administrator.
4. To View the agents assigned to each application administrator, click on View Agents.